All Systems Operational
AppCloud Components Operational
90 days ago
99.99 % uptime
Today
AppCloud App Processing Operational
90 days ago
100.0 % uptime
Today
AppCloud Internal Queueing Operational
90 days ago
100.0 % uptime
Today
AppCloud File Storage Operational
90 days ago
100.0 % uptime
Today
AppCloud Database Services Operational
90 days ago
100.0 % uptime
Today
AppCloud Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
AppCloud Purchasing - Checkout ? Operational
90 days ago
100.0 % uptime
Today
AppCloud Purchasing - License Self Provisioning ? Operational
90 days ago
100.0 % uptime
Today
AppCloud User Documentation (docs.relationshipone.com) ? Operational
90 days ago
99.97 % uptime
Today
AppCloud Support (support.relationshipone.com) ? Operational
90 days ago
100.0 % uptime
Today
Data Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Third Party Integration - Twilio App Operational
Twilio Service - SMS ? Operational
Twilio Service - Shortcodes ? Operational
Twilio Service - MMS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 15:58 UTC
Update - We are continuing to monitor the situation, but processing has largely resumed as normal. In some instances, processing can be slightly delayed, but should recover and resume in a short period of time.
Feb 23, 15:57 UTC
Monitoring - Processing for scheduled apps such at Object-to-Contact Data Appender, Object-to-Object Data Appender, and select private apps stopped. Periodic manual interventions have been necessary and ongoing during business hours.

UPDATE:
Steps have been taken to reduce the occurrence of and to automatically detect and recover from the issue. Further work is in progress to resolve the underlying issue. Meanwhile, processing for the affected apps is expected to be intermittently delayed.

Feb 21, 19:09 UTC
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Resolved - Processing for scheduled apps such at Object-to-Contact Data Appender, Object-to-Object Data Appender, and select private apps stopped. Periodic manual interventions have been necessary and ongoing during business hours.
Feb 14, 18:30 UTC